Connect the official desktop client

Patch reversibly, sign in, and verify that each user sees only authorized devices.

Odoo 19 · XiotBox 19.0.2

Before patching

Confirm Runtime and SocketD health checks pass.
Download the supported desktop patch from Customer Downloads and verify its checksum.
Download and retain the supported official PrintNode client installer.
Quit the PrintNode client completely and back up its current configuration.

Apply and configure

Run the signed patch with the permissions requested by your operating system.
Enter the Runtime API URL, for example https://runtime.example.com. Do not enter the Odoo URL.
Start the official PrintNode client.
Sign in with the XiotBox/Odoo account assigned to this installation, or use its issued API key where the client requests an API key.
Wait for the computer and local printers to be reported.

Verify in Odoo

Open Self-hosted Print → Computers. The computer should be online. Open its Printers list and check that names match the operating system. A normal user must see only devices owned by or shared with that user.

Client upgrades can restore vendor defaults. After upgrading the official client, verify its Runtime address before sending production documents.

Undo the patch

Use the patch's Restore action or restore the backed-up configuration, then reinstall the retained official client if necessary. Confirm the endpoint has returned to the official service before cancelling XiotBox access.

A computer is online.Next: complete the first print →