Production security and support
Finish the deployment with least privilege, monitoring and a support-ready evidence pack.
Production checklist
□ HTTPS/WSS certificates are trusted and renew automatically.
□ Runtime and SocketD are supervised by Docker or the OS service manager.
□ Environment files are readable only by administrators and service accounts.
□ Odoo administrators and normal print users have separate accounts.
□ Each user sees only owned or explicitly shared printers.
□ Allowed SocketD IPs are configured only for stable source addresses.
□ Backups are encrypted, retained and restoration-tested.
□ Logs and disk usage are monitored; secrets and document contents are not logged.
□ A rollback release set is stored offline.
Token rotation
Rotate tokens after staff departure, suspected exposure or infrastructure transfer. Schedule a short interruption, update Odoo and every Runtime/SocketD instance together, restart services, then complete a test print. An unmatched token intentionally fails closed.
Contact support
Email support@xiotbox.com with your order/company, Odoo version, XiotBox module version, Runtime/SocketD version, operating system, job ID, timestamps, exact error and redacted logs. Describe what changed immediately before the problem.